You can The home screen allows you to access all areas of the ticket creation process from the tablet’s home screen. . Before using the tablet for processing tickets, you should become familiar with it’s features.
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Active Ticket Display - Displays the ticket that is currently selected and active.
Initially, no ticket is active and you will see “No Active Ticket” on the window bar.
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As tickets are created and processed, the window bar will let you know if you are on an active ticket by displaying a ticket number
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. Do not press any ticketing buttons until a ticket is active.
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New Sale Button - Starts the ticket creation process. All ticket creation starts here.
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Active Ticket Display - Shows the ticket currently selected and active. You will see “No Active Ticket” if no ticket is selected. Do not press any ticketing buttons until a ticket is active.
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Open Tickets Button - Opens a list of all open tickets. Use the list to switch between open tickets.
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Ticket Processing Quick-add Buttons - These buttons give you ticket-processing options such as:
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Quickly adding high use services;
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Accessing all available services;
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Adding service team to ticket and allowing service team employees to check-in;
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Viewing service review and service checklist;
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Adding additional items to tickets (notes, coupons, discounts, parts, non-stock items and additional charges);
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Viewing and editing customer and vehicle information;
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allow you to quickly add high-use services to the active ticket.
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All Services Button - Brings up list of all available services and allows you to add services to the active ticket.
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Service Team Button - Allows you to add service team members to the active ticket.
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Time Clock - Allows employees to clock in and out. An employee must be logged in to be added to a ticket. Note: There does not need to have an active ticket to clock in or out.
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Service Review Button - Allows you to review the service recommendations for the vehicle on the active ticket.
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Service Checklist Buttons - Allows you to review the service checklist for the vehicle on the active ticket.
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Additional items can be added to a ticket using their specific buttons as highlighted below.
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| Note |
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Do NOT select any ticket processing button until there is an active ticket either through creating a new ticket or selecting an existing ticket from the Open Tickets list. |