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Disconnect the base from the power outlet. Wait 5-10 seconds.
Reconnect the base to the power outlet.
If needed, move the USB cable from the base to a different USB port on the computer.
Test Scan in Notepad
Navigate to the Windows Start Menu:
Windows 11 Start Icon: Located in either the bottom center or bottom left of the screen
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Search for ‘Notepad'
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Open Notepad and test scanning a barcode.
The scanning result should be <coupon> (coupon = the name of the official coupon)
IF there is no result from scanning - Contact Support
IF there is a result when scanning that has ‘< >’
WIP