1. Open eGenuity software
2. Select Accounts Receivable from top panel menu
3. Select My Accounts from left panel menu
4. Click on Accounts Receivable icon
a. Select Search (F7)
i. If necessary, complete the required search criteria. Dependent upon number of existing accounts
ii. Double-click on desired account to enable editing
5. Select Transactions tab
a. Click Create Charge button
i. Charge Amount: Enter, in dollars and cents, the amount of the charge
ii. New Balance: Updates account balance automatically
iii. Explanation: Enter reason for the charge
iv. Save (F5)
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