The home screen allows you to access all areas of the ticket creation process. Before using the tablet for processing tickets, you should become familiar with it’s features.
Active Ticket Display - Displays the ticket that is currently selected and active.
Initially, no ticket is active and you will see “No Active Ticket” on the window bar.
As tickets are created and processed, the window bar will let you know if you are on an active ticket by displaying a ticket number. Do not press any ticketing buttons until a ticket is active.
New Sale Button - Starts the ticket creation process. All ticket creation starts here.
Open Tickets Button - Opens a list of all open tickets. Use the list to switch between open tickets.
Quick-add Buttons - These buttons allow you to quickly add high-use services to the active ticket.
All Services Button - Brings up list of all available services and allows you to add services to the active ticket.
Service Team Button - Allows you to add service team members to the active ticket.
Time Clock - Allows employees to clock in and out. An employee must be logged in to be added to a ticket. Note: There does not need to have an active ticket to clock in or out.
Service Review Button - Allows you to review the service recommendations for the vehicle on the active ticket.
Service Checklist Buttons - Allows you to review the service checklist for the vehicle on the active ticket.
Additional items can be added to a ticket using their specific buttons as highlighted below.
Do NOT select any ticket processing button until there is an active ticket either through creating a new ticket or selecting an existing ticket from the Open Tickets list.