QuickTouch: Cash Register Functions
Cash Register Functions are used to adjust cash drawer amounts for various reason or circumstances.
These functions, because they affect the cash in drawer amounts, will all be reflected on the Exception report and daily sales reports.
The following functions are available:
Note that for the Void, Refund, Pay In, and Pay Out functions, a receipt invoice will be printed. If you need a second copy of the Void or Refund, you can use the Reprint Invoice function under the Cash Register Mode menu. For Pay In and Pay Out, you will not be able to reprint a receipt invoice, but these transactions will be reported in the Daily Activity Report at the day-end (if this report is selected to print automatically), or you can print it manually under the Period End Processing menu, Reprint Reports. There is also a Pay In/Pay Out report available which can be printed manually under the Period End Processing menu, Reprint Reports.
Void Invoice
This function will remove an invoice from the system. Note that the Invoice Number will remain and will show on the sales reports as a Voided Invoice, but the sale will be removed from sales figures and cash drawer amounts, and the inventory will be placed back to the On Hand amount.
Voiding an invoice is normally done if the cashier forgot to add something to the invoice, or if the cashier indicated the incorrect payment method, or for fleet accounts that were invoiced incorrectly (required information missing on the invoice, perhaps). Note that to correct the invoice in these cases, you should use the newer Restore Invoice function.
Voided invoices are listed on both the Exception Report and the Daily Activity Report. Note how on the Exception Report, the voided invoice is listed with both the “Activity Date” (the date of the original invoice) and the “Exception Date” (the date the invoice was voided). The owner should review these transactions to ensure that the transaction was processed correctly. If money was refunded to the customer, you should use the Refund function, not the Void function to ensure an accurate Day End Processing.
Refund Invoice
This function is used to refund a customer’s money. The money will show as refunded on the sales reports, but inventory will still show as being used.
Note the “refunded to Customer” option – you can choose which payment method (by pressing the “Cash” button) will be refunded to the customer, i.e., cash out of the drawer, or a credit on their credit card.
Refunded invoices are listed on both the Exception Report and the Daily Activity Report. Note how on the Exception Report, the refunded invoice is listed with both the “Activity Date” (the date of the original invoice) and the “Exception Date” (the date the invoice was refunded). The owner should review these transactions to ensure that the transaction was processed correctly.
Pay In
Use this function whenever money that is not part of a sale is added to the drawer, such as a roll of change, or a miscellaneous payment (payroll advance perhaps that is being repaid). This transaction will not be added to the daily sales but will be reflected in the Day End process.
Pay Out
Use this function whenever money is removed from the drawer that is not part of a sale, such as a cash advance to an employee or a purchase of an outside part. This transaction will be reflected in the End of Day process. Note that if you pay out more cash than you take in, your cash drawer amount will be reduced when you do the Day End Processing. You will need to reset the Starting Drawer Fund for the next day.
Open Cash Drawer
Use this function to open the cash drawer to make change without having to use the key.
Starting Drawer Fund
Use this function to set the starting drawer amount for the start of the day. Once set, usually you don’t need to change this.