You can access all areas of the ticket creation process from the tablet’s home screen. Initially, no ticket is active and you will see “No Active Ticket” on the window bar. (As tickets are created and processed, the window bar will let you know if you are on an active ticket by displaying a ticket number.
The home screen has the following features:
New Sale Button - Starts the ticket creation process. All ticket creation starts here.
Active Ticket Display - Shows the ticket currently selected and active. You will see “No Active Ticket” if no ticket is selected. Do not press any ticketing buttons until a ticket is active.
Open Tickets Button - Opens a list of all open tickets. Use the list to switch between open tickets.
Ticket Processing Buttons - These buttons give you ticket-processing options such as:
Quickly adding high use services;
Accessing all available services;
Adding service team to ticket and allowing service team employees to check-in;
Viewing service review and service checklist;
Adding additional items to tickets (notes, coupons, discounts, parts, non-stock items and additional charges);
Viewing and editing customer and vehicle information;
Cash out options.
Do NOT select any ticket processing button until there is an active ticket either through creating a new ticket or selecting an existing ticket from the Open Tickets list.