You can access all areas of the ticket creation process from the tablet’s home screen. The home screen has the following features:
New Sale Button - Starts the ticket creation process. All ticket creation starts here.
Active Ticket Display - Shows the ticket currently selected and active. You will see “No Active Ticket” if no ticket is selected.
Open Tickets Button - Opens a list of all open tickets. Use the list to switch between open tickets.
Ticket Processing Buttons - These buttons give you ticket-processing options such as:
Quickly adding high use services;
Accessing all available services;
Adding service team to ticket and allowing service team employees to check-in;
Viewing service review and service checklist;
Adding additional items to tickets (notes, coupons, discounts, parts, non-stock items and additional charges);
Viewing and editing customer and vehicle information;
Cash out options.
Do NOT select any ticket processing button until there is an active ticket either through creating a new ticket or selecting an existing ticket from the Open Tickets list.
