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Open eGenuity Software
Select Business Management from the top panel menu
Select Customer Relations from the left panel menu
Click on the SnapStorm Cards Icon
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Select the Replace Card Button at the bottom of the screen
Fill in the below fields
New Card Number
Retype Card Number
Reason: Detail of why the Card was replaced.
Example; Broken Magnetic Stripe
Select OK (F5)
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Gift Cards: Lookup and Adjusting Balances
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Video
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