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Service Quick-add Buttons
To add a service quickly to a ticket:
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After the service is added to the ticket, you will see the details in the Details panel.
All Services Button
To see a list of all available services, press the All Services button. Find the service and press it to select it and add it to the ticket.
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Miscellaneous Buttons (Adding More to a Ticket)
In addition to services, you can also add the following to a ticket using their respective buttons:
Parts
Non-stock
Quick Entry/Scan
Additional Charges
Editing
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Ticket Details
Editing “No Match” Items on a Ticket
If an item shows a “No Match”, tap on it once. This will open the Item list window. Tap on an item and then press the Save button. This will clear the “No Match” message.
Removing a Service or Item from a Ticket
To remove a service or item from a ticket scroll to the item to be selected (Swipe or use the scroll buttons) and then press the Delete button.
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Replacing an
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Item on a Ticket
To replace an item in the details panel, scroll to select it then tap it to open the item selection window. Select the replacement and click the Save button.
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Voiding a Ticket
To void a ticket that has items added to it:
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Note: A ticket can be voided without a security password if no services or items have been added to it.
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After services have been performed, continue to Cashing Out a Customer. |