Gift Card Sale

Owned by Cory Lyle
Jul 14, 2022
2 min read

1. Open eLube/Business Operations software

2. Select Home tab

3. Select New Ticket Wizard (Ctrl+W)

a. Select search filter from drop-down menu

b. Enter customer search criteria

c. Click on binoculars to conduct search

d. From search results, select This Customer This Vehicle, New Customer, This Customer New Vehicle, This Vehicle New Customer

i. If New Customer selected

1. Customer /Driver (Adding) window displays

a. Enter name and any other required information

b. Save (F5)

2. Sale Wizard (Vehicle)window displays

a. Enter vehicle information

b. Save (F5)

e. Step 1: Select the service from the list below window opens

i. Select Close (Esc)

f. Click on Gift Cards button on top panel menu

i. Highlight desired card

ii. Swipe card to populate Serial Number field OR

iii. Click Override (F6)

1. Enter password, if prompted

2. Ok (F5)

iv. Manually enter Serial Number

v. Ok (F5)

4. Add other services, items, discounts, coupons, etc. to ticket by selecting appropriate buttons, if desired

5. Service Team window may display (based on Store’s configuration)

a. Select Top, Bottom, Manager, and/or Service member from drop-down menu, if necessary

6. Click on Checkout button

a. Select payment method

• Note: The fastest checkout method is to swipe a credit card or gift card. Follow wizard instructions for payment method selected