Reports: Operational Analysis

1 Day of Week Analysis
2 Executive Summary
3 Time of Day Analysis
4 Vehicle Make/Model
5 Vehicle Registration
6 Vehicle Summary
7 Vehicle Year
8 Vehicle Year/Make/Model
9 Wait Time

Day of Week Analysis

This report provides the vehicle count by the day of the week and is compared to the same week from the previous year. Invoice counts, gross sales, ticket averages and services times are provided for each day. This report can be run for a single store, multiple stores separate or combined, or all stores separate or combined. The results are also displayed in a graph.

The report is useful in determining when you are busiest throughout the week, allowing you to schedule your staff accordingly. It also compares the results to the same time range last year, helping you determine if business is the same or busier than the previous year.

What’s in it?

Executive Summary

The Executive Summary report provides an overview summary across all stores for a selected date. Week-to-Date, Month-to-Date, Year-to-Date and previous Year-to-Date results are provided.

This is a very comprehensive report that’s useful for end of month or end of quarter analysis.

What’s in it?

Time of Day Analysis

The Time of Day Analysis report provides the vehicle count by the hour for a specified date range. Invoice counts and ticket averages are provided for each hour. This report can be run for a single store, multiple stores separate or combined, or all stores separate or combined. The results are also displayed in a graph.

The report is useful in determining when you are busiest throughout the day, which can be helpful in scheduling staff.

What’s in it?

Vehicle Make/Model

The Vehicle Make/Model report provides the vehicle count and invoice revenue by vehicle make/model for a specified date range. This report can be run for a single store, multiple stores separate or combined, or all stores separate or combined. The results are also displayed in a graph. This report is also a subsection of the Vehicle Summary report.

The report is useful in determining the most popular vehicle make/models serviced in your store(s). This report can help ensure that you have enough items in inventory to service the vehicles. With this information you could also train your employees on those specific vehicles, which could help reduce service times in the future.

What’s in it?

Vehicle Registration

The Vehicle Registration report provides the number of unique vehicles on file and indicates the number of personal vehicles versus the number of fleet vehicles for a specified date range. It also provides a breakdown by vehicle year, make/model and year/make/model.

This report is useful in providing a quick overview of your customer base, enabling you to see what percentage is made up of fleet and non-fleet vehicles.

What’s in it?

Vehicle Summary

The Vehicle Summary report provides the vehicle count and invoice revenue by vehicle year, vehicle make/model, and vehicle year/make/model for a specified date range. This report can be run for a single store, multiple stores separate or combined, or all stores separate or combined. The results are also displayed in a graph.

Note that the Vehicle Year, Vehicle Make/Model, and Vehicle Year/Make/Model reports are subsections of the Vehicle Summary Report.

The report is useful in viewing the most popular Vehicle Year, Vehicle Make/Model, and Vehicle Year/Make/Mode in order to stock enough inventory.

Vehicle Year

The Vehicle Year report provides the vehicle count and invoice revenue by vehicle year for a specified date range. This report can be run for a single store, multiple stores separate or combined, or all stores separate or combined. The results are also displayed in a graph. This report is also a subsection of the Vehicle Summary report.

The report is useful in viewing the most popular vehicle years that are serviced in your store(s).

What’s in it?

Vehicle Year/Make/Model

The Vehicle Year/Make/Model report provides the vehicle count and invoice revenue by vehicle year/make/model for a specified date range. This report can be run for a single store, multiple stores separate or combined, or all stores separate or combined. The results are also displayed in a graph. This report is also a subsection of the Vehicle Summary report.

The report is useful in viewing the most popular vehicle year/make/models serviced in your store(s) in order to stock enough inventory. It also allows you to identify which vehicles year/make/models are generating the most revenue for your business.

What’s in it?

Wait Time

The Wait Time report examines the average wait times of the selected stores for a single day and compares them to the wait times of all stores for a specified date range (i.e., how it compares to the stores with the average, highest, and lowest wait times). Week-to-Date, Month-to-Date and Year-to-Date results are provided. The results are also displayed in a graph.

The report is useful in determining the average, highest and lowest wait times of your store(s). It allows you to determine if your wait times have increased or decreased.

What’s in it?