FAQ: Checkout and Voiding Tickets with Tips / Cash Back
- Lu Bumgardner (Unlicensed)
- Cory Lyle
The following provides examples of the checkout and voiding process of tickets, with both credit and debit cards, which involved tips or cash back. The examples show both before and after checkout along with same and next day scenarios.
Business Operations Checkout
Regular Business Operations Checkout form with credit card total charge of $4.00; $1.00 for sale with $3.00 tip
Credit Card Transaction with Tip
Void Same Day
Original Sale: $90.00 + $10.00 tip = $100.00 total
Tip ($10.00) is returned to cash drawer
Neither sale nor void will appear on customer’s credit card statement
Customer’s credit card is not normally required for void; however, varies by processor
Void After Original Sale Date
Original Sale: $90.00 + $10.00 tip = $100.00 total
Tip ($10.00) is returned to cash drawer
Both sale and void will appear on customer’s credit card statement
Customer’s credit card is required
Debit Card Transaction with Cash Back
Void Before Ticket Completed
Original Sale: $90.00 + $10.00 tip = $100.00 total
Customer returns $10.00 cash back
Void After Ticket Completed
Original Sale: $90.00 + $10.00 tip = $100.00 total
Customer keeps $10.00 cash back
Both sale and void will appear on customer’s debit card statement
Customer’s debit card is required